Yes. All new clients are offered a free, no obligations skin consultation. During the treatment we will discuss your skin concerns, the results you would like to achieve, any prior treatments and medical history so that I can tailor a personalised treatment plan.

For detailed advice please refer to individual treatments, however an overview is provided below.

One week before treatment

Avoid blood thinning over-the-counter medications such as aspirin and ibuprofen a week before treatment unless your GP/specialist has prescribed these for you.

Avoid the following supplements: St. John’s Wort, Gingko biloba, Ginseng, and Vitamin E, Garlic and Primrose oil.

For microneedling avoid topical active products such as Tretinoin (Retin-A), Retinol, Retinoids, Glycolic Acid, or any “anti-aging” products.

Two days before treatment

Avoid active topical products as listed above for two days prior to all injectable treatments.

Hair removal products, waxing and bleaching on the area should be avoided.

24 hours before any treatment

Avoid alcohol, extreme exercise saunas, steam rooms and sun beds.

We do not advise injectable treatments if you are pregnant or breastfeeding, if you are are allergic to any ingredients, or if you have certain medical conditions.

Injectable treatments should be avoided if there is local inflammation or infection as well as a history of keloid scars

If you have previously suffered from facial cold sores, there is a risk that the needle punctures could contribute to another eruption of cold sores. Please let me know if you are prone as we may need to give you a course of antiviral tablets in the days leading up to treatment.

With injectable procedures, you may experience some bruising or redness, so it is important to think about this if you have an important function or event ahead.

Please inform the clinic if you have any questions about this prior to your treatment.

Please also refer to the treatment page for treatment-specific advice.

For detailed advice please refer to individual treatments, however an overview is provided below.

In the first 6-12 hours post-treatment, avoid touching the treatment sites, avoid applying makeup to the treated areas, and keep the skin clean.

Avoid drinking alcohol or taking over the counter blood thinners such as aspirin and ibuprofen to help prevent unnecessary bruising for 24 hours post-treatment.

After injectable treatment avoid using actives in skin care such as retinoids, vitamin C and exfoliating acids for 48 hours.

After peels and microneedling, do not apply make-up or use skin actives such as retinoids, vitamin C and exfoliating acids for at least 72 hours, or until the skin has calmed down.

Extreme exercise, sunbeds, saunas and steam rooms should be avoided for 48 hours post treatment.

Avoid sun exposure for 2 weeks post treatment. Using a daily SPF 50 is highly recommended.

Contact me immediately if you:

- Have fever and/or chills
- Have discoloured blotches in areas not injected.
- Have blanching (white or dusky patches of poor circulation) of injected areas.
- Notice worsening redness, swelling and/or the area treated is hot to the touch.
- Have severe or increasing pain.
- Have any rashes or blistering of skin in injected areas.

Children under the age of 18 are not treated in the clinic. We also kindly ask you not to bring children to the clinic unless they are able to be left unsupervised in the waiting area.

Fees charged are for assessment, medical treatment and advice. We aim to provide an excellent service of the highest professional standards, and although we aim to exceed your expectations, we cannot guarantee results. As such we cannot normally offer refunds if the results do not meet your expectations.

We ask that you give us 24 hours notice of a cancellation. If you fail to give us notice, you will be subject to a cancellation charge of £80 and the treatment will be forfeited.

Exceptions to this policy will be reviewed on a case by case basis especially in the event of an emergency.

Any deposits or payments for appointments that are cancelled within the cancellation policy will be fully refundable.